Privacy Policy

Effective Date: 10-01-2025

This Privacy Policy describes how Battle Creek IT (“Company,” “we,” “us,” or “our”) collects, uses, processes, and protects your personal information when you use our services, visit our website, or otherwise interact with us.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you:

Contact us: Name, email address, phone number, and contents of your communication.
Use our website: IP address, browser type, operating system, pages viewed, time spent on the site, and referring website addresses (collected via cookies and log files).
Use our IT services or products: Information necessary to provide the service, which may include login credentials, system logs, data processed on your behalf (as a data processor for you, the client), and billing information.
Apply for a job: Information typically found in a CV or resume.

Categories of Personal Information We Collect May Include:

Identity Data: Name, job title, company name.
Contact Data: Email address, mailing address, phone number.
Technical Data: IP address, geographic location, device information, and usage data.
Financial Data: Billing and payment information related to our services.
Content Data: Information you provide when using our services or contacting us.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide Services: To deliver, maintain, and improve the IT services and products you have requested.
To Communicate: To respond to your inquiries, provide customer support, and send service-related notices, updates, or technical alerts.
For Marketing: To send you promotional materials about our services, where permitted by law and based on your preferences.
To Improve: To analyze usage trends and preferences to improve our website, services, and user experience.
For Security: To monitor and prevent security incidents, fraud, and illegal activity.
For Legal Compliance: To comply with legal obligations, regulatory requirements, and internal policies.

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

Service Providers: Third-party vendors and consultants who perform services for us (e.g., payment processing, hosting, analytics, marketing). These third parties are obligated to protect your information and only use it for the purposes we define.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of the Company, (c) act in urgent circumstances to protect the personal safety of users or the public, or (d) protect against legal liability.
With Your Consent: We may share your information for any other purpose disclosed to you at the time we collect your information or with your explicit consent.

4. Legal Basis for Processing (for GDPR compliance)

If you are a resident of the European Economic Area (EEA), we process your personal information based on the following legal grounds:

Contract: The processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: The processing is necessary to comply with a legal or regulatory obligation.
Legitimate Interests: The processing is necessary for our legitimate interests (or those of a third party) in conducting and managing our business, provided your fundamental rights do not override those interests.
Consent: Where we rely on your consent, which you have the right to withdraw at any time.

5. Data Security

We implement reasonable technical and organizational measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: To request copies of your personal data.
Right to Rectification: To request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure (Right to be Forgotten): To request that we erase your personal data under certain conditions.
Right to Restrict Processing: To request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing: To object to our processing of your personal data under certain conditions.
Right to Data Portability: To request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided in Section 9.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Battle Creek IT

Phone: (269) 261-0269

Email: [email protected]

Address: 1320 Columbia Ave E, Battle Creek, MI 49014