Step 1
Tell us about your business
Share your location, approximate team size, and the issue that brought you here. Plain language is fine. You do not need an equipment inventory to start.
Start with a conversation
Recurring computer problems, uncertain backups, or a support relationship that no longer fits? Tell us what is happening. We will discuss your setup and help you work out a practical next step.
Family-run in Battle Creek. Serving small businesses across Southwest Michigan.
What happens next
Step 1
Share your location, approximate team size, and the issue that brought you here. Plain language is fine. You do not need an equipment inventory to start.
Step 2
We will contact you to discuss your setup and priorities, then arrange an initial onsite technology walkthrough with network discovery as part of the free assessment.
Step 3
If there is a fit, we define the scope before recommending ongoing support or project work. Any deeper investigation or paid project is defined separately before work begins.
Request your assessment
Complete the short form below. We review requests Monday through Friday, 8 AM to 6 PM. Sending this request does not book an appointment.
Please do not include passwords, patient information, or confidential files. We use these details to respond to your request. Privacy policy. For a general question, contact us here.
Before you send
The free assessment includes a business conversation and an initial onsite technology walkthrough with network discovery. We discuss your setup, current frustrations, and priorities, then agree on the visit. It is an initial look at your environment, not a penetration test, compliance certification, or a promised formal report. Any deeper investigation or paid project is defined separately before work begins.
No. You can start a conversation while working with your current provider. We can discuss what is working, what is missing, and what a sensible transition would involve if you decide to make a change. Do not cancel an agreement or share administrative credentials just to request an assessment. Existing contract terms, account ownership, and access all need to be understood before a handoff.
Our managed IT support includes unlimited remote support for covered users and onsite visits, with frequency and covered work defined in your agreement. Your proposal defines the users, systems, and work covered. We explain covered support, licensing, onsite arrangements, and separately scoped projects before you commit. The assessment request itself is free. If you only need a defined project or your current setup is already serving you well, we can discuss that honestly too.
BCIT works with small businesses across Southwest Michigan, commonly teams of about 5 to 50 people. Our office is in Battle Creek, and our service area includes Kalamazoo, Portage, Marshall, Albion, Springfield, Jackson, and Coldwater. Tell us where your people work, including any additional offices. We will confirm fit, remote support needs, and any onsite arrangements instead of assuming that every location needs the same service.
Explore our managed IT services, security approach, and Microsoft 365 support before we talk.
Tell us what is happening and ask about a free assessment.
Request a Free Assessment(269) 261-0269
Monday through Friday, 8 AM to 6 PM